Team Skills to Survive Medical Workplace Behaviour

Effective teams know how to interact to optimise impact and reduce stress and risk to enhance performance. However, very few organisations know how to proactively manage this. Professional teams flourish when an open and “safe-fail” behavioural environment is fostered and there is an understanding of the performance drivers in a constantly changing environment. This interactive workshop introduces creative and pragmatic ways to engage participants through activities based on The Organizational Zoo metaphors and the principles of KNOWledge SUCCESSion. The activities generate an atmosphere of trust and engagement, involving participants to experience the impacts of behavioural diversity and help them to be comfortable with uncertainty and different approaches and perspectives.

This 1-day program, limited to 20 participants, draws on a wide range of principles and tools to holistically develop participants’ awareness of the impact of team interactions on the development of trust, relationships and partnerships. In the workshop participants engage in action learning for professional and personal development by APPLYING proven theories and practices.  By interacting with each other around the concepts, participants experience the benefits that greater behavioural awareness brings to the way we make decisions and interact with others, making it a rich learning opportunity with impact.
Behaviour impacts everyone in every workplace, some positively and some negatively.  This workshop is relevant to all professionals desiring to leverage behaviour to enhance performance, increase teamwork, and reduce stress and conflict. Join our classes to network with other medical managers and participate in your continued professional development.

Dr Arthur Shelley is an independent educator and capability development consultant with over 30 years professional experience. He has held a variety of professional roles including managing international projects in Australia, Europe, Asia and USA.  He has facilitated commercial workshops in many counties across Asia, Europe, Americas and the Middle East. He leads Masters programs on Leadership, Executive Consulting, Knowledge Management, Applied Research Practice, Entrepreneurship, Career Development in face to face and blended modes and through Open Universities Australia. Arthur is the author three books: KNOWledge SUCCESSion, Being a Successful Knowledge Leader and The Organizational Zoo. He has also written chapters for edited books, articles for academic and professional journals and has a regular blog providing insights from his research about metaphor and behaviour. In 2014 he was awarded with an Australian Office of Learning and Teaching citation for “Outstanding contributions to student learning outcomes.” Arthur is regularly invited to international conferences to speak or facilitate workshops on his books and articles or to share experiences as the former Global Knowledge Director for Cadbury Schweppes. He is founder of The Organizational Zoo Ambassadors Network (a professional peer mentoring group), leader of the RMIT MBA mentoring program, co-facilitator of the Melbourne KM Leadership.

Provider: Royal Australasian College of Medical Administrators (RACMA)

CPD Points: 8.5 CPD points

Dates & Times: 
Friday 6 April 2018, 9.00am – 5.00pm

Venue: Novotel Sydney Darling Harbour, 70-100 Murray Street, Pyrmont  NSW  2009

Cost: $1,185.00


Bookings are essential

Contact Person: Jo Jenson

Phone: 03 9824 4699




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